At the RCH, we understand the importance of tailored care. The RCH is a registered NDIS provider, offering a number of services that support children with disabilities or developmental delays. While NDIS services are only a part of what these departments offer, we aim to provide high-quality, child and family-centred care through the following services:

RCH NDIS Services

NDIS incident reporting

The RCH has an incident management system in place to help record and manage incidents. The system ensures all incidents can be reported, logged and tracked.

As a NDIS provider, the RCH also ensures there are processes in place to identify incidents that are considered reportable to the NDIS Commission.

What are my rights and responsibilities?

• Your rights and responsibilities
  
• Access information on how your personal information is collected used and disseminated.
  
• If you have any questions or concerns about how your personal information has been managed whilst accessing NDIS services at the RCH, there are independent bodies such as the Office of the Information Commissioner who can provide assistance. 
• Easy English - Australian Charter of Health Care Rights

What if I have concerns about the services I receive?

• We want to hear from you! You can find more information here on providing Feedback: Feedback.
• NDIS Quality and Safeguarding Commission: the NDIS Quality and Safeguarding Commission is an independent agency established to improve the quality and safety of NDIS supports and services.

How can I find an advocate?

• Patient advocates can be accessed by external services such as Patient Advocates Australia.
• Disability specific advocates can be accessed with Disability Advocacy Finder | Ask Izzy